P2P privacy policy

Last Updated: Aug 01, 2023.

Caesium is a secure platform for buying and selling crypto coins like CSM, USDT, and BNB. Our mission is to enhance accessibility to crypto and Web 3. With our P2P integration, more users can safely engage in crypto trading. At Caesium, we are committed to ensuring the privacy and security of our users while providing a seamless platform for buying and selling crypto coins in a peer-to-peer or person-to-person (P2P) environment. This Privacy Policy outlines how we collect, use, and protect your personal information as you engage with our P2P crypto trading services. By using our platform, you agree to the terms of this Privacy Policy.

Information We Collect

To enable P2P access and ensure the security of transactions, we collect personal information during the Know Your Customer (KYC) verification process. This information may include:

  • Full name

  • Email address

  • Address proof

  • Government-issued identification proof (e.g., passport, driver's license)

  • Selfie for identity verification

    Once we verify the documents, you can successfully access the P2P sections.

    P2P Trading Overview

  • Our platform offers a peer-to-peer (P2P) trading section where users can buy and sell crypto coins securely and directly with each other.

  • You can convert your tokens into local currency through the P2P section, making it convenient to engage in crypto transactions.

  • In the P2P section, you have the flexibility to choose the types of tokens you want to buy or sell, based on the available options.

  • As a convenience fee for using our platform for token buying and selling, we will charge a percentage on the total token value of each transaction.

    Token Buy and Sell Variability

    Please note that the market value of tokens can fluctuate rapidly, and you may observe differences in token prices within short time frames. The value of tokens for both buying and selling will vary based on the current day's market value.

    Transaction Status Details

    Our platform provides a clear distinction between paid, unpaid, and dispute transactions for both buyers and sellers to monitor their P2P trade progress. The buyer is responsible for transferring the exact amount specified by the seller to complete the purchase of tokens. Caesium assures the security of the selling and buying of tokens by enabling biometric and password options. After initiating the payment, the buyer should take a screenshot or provide any other valid proof of the transaction.

    Whereas the seller is responsible for verifying the buyer's payment details to ensure successful completion of the token purchase. Once the seller confirms that the payment has

been received and matches the specified amount, the token will be transferred to the buyer's account.

Live Chat Features

When a user engages in a buy or sell transaction, a live chat feature will be enabled immediately, allowing effective communication between buyers and sellers. The chat option allows buyers and sellers to discuss transaction details, ask questions, and clarify any uncertainties.

Dispute Resolution

In the case of buy or sell token issues, the transaction may be marked as a "Dispute," prompting further investigation. Here our admin will act as a mediator and investigate the payment dispute based on the evidence provided by both buyers and sellers and will resolve the dispute accordingly.

Contact Information If you have any questions, concerns, or need assistance related to P2P crypto coin buy and sell on our platform, please contact us.

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